Basic System Operations
To access any messages
or features of your Universal Number, first dial your Universal
Number. When the greeting begins press the # key,
then enter your password followed by the # key.
From all Secondary Menus
you can hit the * key to return to the previous
Menu.
The
Main Menu options are listed below:
Main
Menu
|
Press 1 to listen to current messages then go to Message Menu
Press 2 to listen to saved messages then go to Message Menu
Press 3 to create a memo then go to Memo Menu
Press 4 to record greeting
Press 5 to play greeting
Press 6 to change your options then go to Options Menu
Press 9 to hang up
Press 0 for account information
|
Secondary Menu Options
When you select option 1 or 2,
the Message Menu or Saved Message Menu, the following options are
provided:
Message
Menu
|
Press 1 to listen
to next message
Press 2 to save message
Press 3 to remove message
Press 5 to fast forward
Press 6 to replay message
Press 7 to listen to previous
Press 8 to rewind message
Press 9 to hang up
Press 0 for caller ID, date & time (Additional
fee for caller ID)
Press * to return to main menu
Press # to send message
|
When you select option 3,
the Memo Menu, the following options are provided:
Memo
Menu
|
Press 1 to pause
Press 3 to remove
Press 4 to send to distribution list
Press 6 to replay
Press 7 to save
Press * to return
Press # to send to an account
|
When you select option 6,
the Change Options Menu, the following choices are provided:
Change
Options Menu
|
1 to change
transfer number which is also your live transfer number
2 to change pager number
3 to change WhereAmI number
4 to change password
5 to record Name
6 and then:
0 to toggle service mode (do not disturb)
1 thru 99 to select greeting then # key
7 to select
transfer number
8 to set security ID
9 for wake-up service
|
First Time Use Directions
When you first call your
Universal Number wait for the greeting to begin and then hit the # key
to access the box. Enter the password you received via your e-mail,
followed by the # key, and this will take you
to the Main Menu. All the directions below start there.
| Change
Password |
Press 6, then
press 4
Enter your new password then press the # key. |
| Record
Greeting |
Press 4 to start recording
your greeting.
Listen to the instructions.
Press # to stop recording. |
| Change
Transfer Number |
Press 6, then
press 1 and Enter the ten digit phone
number you want your calls transferred to.
(There
is an additional fee for this service.) |
| Change
Pager Number |
Press 6, then
press 2 and enter your ten digit pager number then press
the # key. |
| Change
WhereAmI Number |
Press 6, then
press 3 and enter the ten digit phone number
you want the system to call to deliver your messages then press
the # key. |
| Listen
to Messages |
Press 1 to
listen to new messages and press 2 to listen
to saved messages. |
Pressing the * key
from any Secondary Menu, such as the Message Menu, will take you
back to the Main Menu.
E-Mail Services
To access the e-mail server, click the E-Mail Services
button on the navigation bar at the top of the page. Once you
are at the e-mail main page, your User ID is your phone number with
'@universalnumber.com' at the end. Your Password is the password
to your voice mail box. Your E-Mail account works the same as any other
account. You can send, receive, forward and delete just like
normal.
